Privacy Policy
Effective Date: August 4, 2026
Mushroom Mountain (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have regarding your information when you visit or make a purchase from shop.mushroommountain.com (the “Site”).
Information We Collect
Information You Provide
When you visit our Site, create an account, place an order, subscribe to our emails, contact us, or otherwise interact with us, we may collect information including:
- Name
- Billing address
- Shipping address
- Email address
- Phone number
- Payment information (processed securely through our payment providers)
- Order history
- Any information you voluntarily provide through forms, emails, or customer service inquiries
Information Collected Automatically
When you browse our Site, we automatically collect certain information about your device and your visit, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Time zone
- Pages visited
- Products viewed
- Referring websites or search engines
- Search terms used to find our Site
- Dates and times of visits
- Interactions with our Site
We use this information to improve our website, understand customer behavior, detect fraud, maintain security, and evaluate the effectiveness of our marketing.
Cookies and Tracking Technologies
Like most ecommerce websites, we use cookies and similar technologies to provide the best possible shopping experience.
These technologies may include:
- Cookies
- Pixels
- Tags
- Web beacons
- Local storage
- Server-side event tracking
These technologies help us:
- Keep your shopping cart functioning properly
- Remember your preferences
- Secure your account and transactions
- Improve website performance
- Analyze visitor activity
- Measure advertising effectiveness
- Provide more relevant advertising
Some cookies are essential to the operation of our website and cannot be disabled without affecting website functionality.
Analytics Cookies
We use analytics tools to better understand how visitors use our website.
These tools help us understand:
- Which pages are most popular
- Which products customers view
- How visitors navigate our website
- Which marketing efforts are most effective
- How we can improve the customer experience
We currently use:
- Shopify Analytics
- Google Analytics
These services collect information such as browser type, device information, pages viewed, approximate location based on IP address, and website interactions.
Advertising Technologies
We use advertising technologies to better understand how customers interact with our website and to improve our advertising.
These technologies may include:
- TikTok Pixel
- TikTok Events API
- TikTok Advanced Matching
- Shopify advertising integrations
These services may collect information such as:
- Pages viewed
- Products viewed
- Purchases
- Shopping cart activity
- Browser information
- Device information
- IP address
- Cookie identifiers
- Advertising identifiers
This information helps us measure advertising performance, understand customer interests, improve future advertising campaigns, and show more relevant advertisements.
When enabled, certain information may be securely shared with advertising partners to improve conversion measurement and advertising performance.
How We Use Your Information
We use your personal information to:
- Process and fulfill orders
- Process payments
- Ship products
- Provide order confirmations and receipts
- Communicate with you regarding your orders
- Respond to customer service requests
- Detect and prevent fraud
- Improve our website and services
- Analyze website performance
- Measure marketing effectiveness
- Send promotional emails and newsletters if you have chosen to receive them
- Comply with legal obligations
Sharing Your Information
We do not sell your personal information.
We share your information only as necessary to operate our business and provide our services.
This may include:
- Shopify (our ecommerce platform)
- Payment processors
- Shipping carriers such as UPS, USPS, and FedEx
- Google Analytics
- TikTok advertising and analytics services
- Service providers who assist with website hosting, fraud prevention, marketing, customer service, and business operations
These providers are authorized to use your information only as necessary to perform services on our behalf.
We may also disclose information when required by law or when necessary to protect our rights, customers, or business.
Marketing Communications
If you choose to receive promotional emails from us, you may unsubscribe at any time by clicking the unsubscribe link included in the email or by contacting us directly.
Your Choices
You may:
- Disable cookies through your browser settings
- Opt out of personalized advertising where available
- Request access to the personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of your information where permitted by applicable law
Helpful resources include:
Google Ads Settings
https://adssettings.google.com
Google Analytics Opt-Out Browser Add-on
https://tools.google.com/
Network Advertising Initiative
https://optout.
Digital Advertising Alliance
https://optout.aboutads.info
TikTok Privacy Policy
https://www.tiktok.com/legal/
Cookie Management
Most web browsers allow you to:
- View stored cookies
- Delete cookies
- Block cookies
- Choose which websites may store cookies
Please note that disabling cookies may affect certain website features, including shopping cart functionality and checkout.
Data Retention
We retain personal information only as long as necessary to:
- Complete transactions
- Provide customer support
- Maintain business records
- Comply with legal and tax obligations
- Resolve disputes
- Enforce our agreements
When information is no longer needed, it is securely deleted or anonymized where appropriate.
Data Security
We use commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
Although no method of electronic transmission or storage is completely secure, we continually work to maintain appropriate safeguards.
Children’s Privacy
Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children.
International Visitors
If you access our Site from outside the United States, please understand that your information may be transferred to and processed in the United States, where privacy laws may differ from those in your country.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, technology, legal requirements, or applicable regulations. Any updates will be posted on this page with a revised Effective Date.
Contact Us
If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:
Mushroom Mountain
200 Finley Road
Easley, SC 29642
United States
Email: hello@mushroommountain.com